Enquiries about Results (EAR)

EARs may be requested by centre staff or candidates if there are reasonable grounds for believing there is an error in marking. The candidates consent is required before any EAR is requested.

When the centre does not support a candidate’s or parent’s/carer’s request for an EAR, a candidate may apply to have an enquiry carried out, but if this is against the advice of centre staff then the candidate will be charged.


Clerical check (EAR1)

A check of all clerical procedures which lead to us issuing a result. This includes making sure:

  • all parts of the exam paper have been marked
  • marks have been recorded/added up correctly
  • special consideration has been applied (where appropriate)
  • the grade boundaries have been applied accurately

You might consider this service if the results for one candidate are unexpected compared to the rest of the cohort.

Candidates’ marks or grades can go up, down or stay the same.

To get a copy of the reviewed exam paper, you should request an Access to Script (ATS) service at the same time as submitting the EAR request. There is a fee for this additional service.


Post-results review of marking of externally assessed components (EAR2)

A check that our examiners have marked externally assessed components correctly. This includes:

  • the clerical check (EAR1) service
  • a review of marking of units/components by a senior examiner

You can request us to review the marking of exam papers for individual candidates and the results for each candidate will be reported separately. This service isn’t available for internally assessed/externally moderated coursework components.

Candidates’ marks or grades can go up, down or stay the same.

Results released

Thursday 23 August 2018

Enquires about results (EARs)

Thursday 23 August 2018 until:


20 September 2018



Access to scripts (ATS)

Thursday 23 August 2018 until:


30 August 2018


27 September 2018


27 September 2018


Enquiry About Results (EAR)

Any student that is dissatisfied with a mark awarded from an awarding body should follow the following procedure upon the issue of results:

Contact the subject teacher as soon as possible in person, but no later than 10 days before the published deadline for EAR’s, to discuss the mark and raise concerns.

Students should be aware that EAR’s can result in marks being raised, confirmed or lowered. Students will be required to sign a consent form to confirm they fully understand the consequence of an enquiry.

The subject teacher should review the student’s mark and discuss with them the best way forward taking into account the breakdown of marks, grade boundaries and the student’s predicted grades. If the Head of Subject agrees to support the enquiry, the procedure in item 3 below should be followed. If the appeal is not supported by the Head of Subject, the student should follow the procedure in item 4.

 A student may appeal against the decision not to support an EAR. Appeals should be made in writing to the Head Teacher no later than 5 working days before the deadline for EAR’s. The appeal should be in writing stating the details of the complaint and the reasons for appeal. The appeal should be signed and dated, and include a day time contact telephone number for the student. This information will be reviewed by the Assistant Head Teacher and the outcome of the appeal will be communicated by telephone where possible or 1st class post within 48 hours of receipt by the Assistant Head Teacher. This decision is final.

Item 3

If the subject team agree that the school supports an enquiry, the request together with the student’s consent form should be made to the Exams Officer before the published deadline for EAR’s. The cost of the enquiry will be met from the exam budget.

Item 4

If the school does not support the enquiry, the student still has the right to proceed, however, all costs involved will be required to be paid by the student at the time the enquiry is made. No enquiry will be made until the appropriate fees are paid. Requests for appeals should be made in person to the Exams Officer before the published deadline for EAR’s. If the enquiry is successful, all fees will be refunded to the student.

The outcome of all EAR’s will be made in writing by the Exams Officer to the student within 24 hours of receipt from the appropriate Awarding Body.